Providing High-End Delivery Health Services to International Customers: An Interview with TREBIA

Interview
October 17, 2024
Providing High-End Delivery Health Services to International Customers: An Interview with TREBIA

Renowned for its luxurious approach to delivery health (deriheru) services, TREBIA has gained considerable attention in Japan, particularly among the affluent. This interview features Mr. Nishida, TREBIA's president, shedding light on the company's experience with international customer, commitment to exceptional service, and dedication to creating a safe and welcoming environment for all.

Among the wide variety of sexual adult services such as soaplands and erotic massage salons within Japan, learn about why you should choose and visit TREBIA and its fantastic services. International travelers visiting Japan should read up before choosing their various travel destinations.

Q1: Could you elaborate on TREBIA's journey from its inception to its current standing?

TREBIA, having undergone previous name changes, is celebrating its 15th anniversary this year. Over the years, we've cultivated lasting relationships with our many customers, some of whom have remained loyal patrons for the entirety of our 15-year long history.

Q2: High-end delivery health services seem less prevalent compared to standard delivery services. Does TREBIA's customer reflect a particular demographic?

Indeed, given that our pricing structure reflects the elevated nature of our services, a significant portion of our customers tend to be financially well off. Our constant endeavor is to refine and elevate our services, ensuring top-tier relaxation and satisfaction for our busy, discerning customer.

Q3: When did TREBIA begin accommodating international tourists?

Approximately three years ago, preceding the onset of the COVID-19 pandemic. It was a period marked by a boom in inbound tourism. My acquaintances in the same industry often experienced establishments filled with international visitors. Equipped with multilingual staff,the establishment found favor amongst this demographic, even leading to a temporary phase where our customerwas predominantly international. The pandemic undoubtedly affected this inflow. However, we're gradually witnessing a resurgence in patronage from international tourists.

Q4: What percentage of TREBIA's current customer comprises international tourists?

At present our international visitors areprimarily from Hong Kong and China and represent approximately 10% of our customer.

Q5: How does TREBIA manage communication with English-speaking customers?

While we do have English-speaking staff, they aren't available at all times. To ensure seamless communication, we rely heavily on translation tools, primarily for email and LINE messaging.

Q6: Could you describe how international tourists typically discover and engage with your services?

Emails constitute our main communication channel with international customers. This choice is driven by the convenience and accessibility offered by translation tools for both parties. Even when initial contact occurs via phone, we might either utilize Google Translate in real-time or politely request a transition to email correspondence for more efficient and accurate communication.

Due to my own limited English proficiency, I also depend on translation tools for LINE and email communication. Of course, customers are informed of this approach beforehand and we only proceed upon receiving their consent. This method is uniformly applied to all customers, including those who exclusively communicate in English. We strive to ensure a seamless experience by requesting essential details like delivery addresses and hotel numbers via email, enabling smooth service arrangement.

Q7: What proportion of your female staff members are proficient in English?

While we have several female cast members who excel in customer service and are well-received, only a small fraction, roughly 10% of them are fluent in English. This select group often includes former flight attendants or those with similar international exposure. However, we predominantly utilize Google Translate and other translation applications to bridge the language barrier with our customers.

Q8: TREBIA's promotional material showcases an array of aesthetically pleasing individuals. Are there specific criteria employed during your recruitment process?

We take pride in representing individuals who possess a striking and alluring appearance, enabling us to confidently recommend them to our discerning customers. This includes former flight attendants and models who naturally command attention with their refined presence.

Q9: Some of your staff prefer not to have their pictures publicly displayed. What is the reasoning behind this?

We respect the privacy of individuals who, perhaps due to concurrent involvement in the entertainment industry or other professional constraints, opt to remain anonymous. Publicly displaying their photographs might lead to unwanted attention or even compromise their anonymity within their respective professional spheres. This decision stems from a commitment to their wellbeing and we appreciate your understanding in this regard.

Q10: What principles are paramount in your approach to business operations?

Customer satisfaction remains our utmost priority. We believe in going beyond a transactional approach. Instead, we aim to nurture each customer interaction with genuine care and sincerity, fostering an environment of respect and personalization.

Furthermore, our expertise in business management is often sought by aspiring entrepreneurs. We have, on occasion, dedicated an entire year to impart our knowledge and experience to them. This commitment has resulted in an overwhelmingly positive response. Notably, some seasoned patrons who have frequented various establishments often commend the superior quality of service offered by businesses managed by individuals we've mentored.

Q11: What's the secret to attracting and retaining such a high caliber of female employees?

Our success isn't solely contingent on extravagant recruitment campaigns. We believe in the power of personal recommendations and a significant portion of our staff joins us based on word-of-mouth referrals.

Q12: Could you share a memorable anecdote involving an interaction with an international customer?

Our experience with our international customer has been overwhelmingly positive thanks to their gentlemanly demeanor. While initial encounters might be marked by a degree of surprise stemming from physical disparities, respect and consideration invariably underpin their interactions, demonstrating remarkable adaptability to ensure comfort and ease.

Additionally, we're privileged to have a loyal customer, a testament to our dedication to quality service. Our international patrons, in particular, are very appreciative of respectful and genuine interactions, often leading to repeat business.

Our staff's professionalism further strengthens this positive dynamic. Integrity forms the bedrock of our operations, fostering trust and appreciation amongst our customers.

What brings immense satisfaction is witnessing our services resonate with individuals from diverse cultural backgrounds, resulting in an increasing number of referrals and heartfelt testimonials.

We've also observed that international customers tend to be incredibly punctual and reliable, adhering to appointments and respecting our cancellation policies. This professional courtesy contributes significantly to a sense of satisfaction within our team.

Q13: Are there any particular guidelines you'd like international tourists to be mindful of?

Yes, there are a few things we kindly request our international customers to be aware of to ensure a smooth and comfortable experience for everyone involved. One observation, particularly with customers from Chinese-speaking backgrounds, is the occasional presence of more men in the room than initially specified in the reservation. Additionally, in cases where hotels restrict lobby gatherings for bookings, or direct room entry isn't feasible, meeting points can sometimes become crowded. As we primarily operate on a one-on-one service basis, such scenarios can lead to unexpected multi-person interactions, which can be quite uncomfortable for our female staff members. We strive to create a professional and respectful environment, and large gatherings can be disruptive to this aim. Your understanding and cooperation in ensuring a private and secure setting for the appointment are greatly appreciated.

Q14: Does TREBIA offer any special benefits for customers who discover your services through Pleasure in Japan?

Yes, absolutely! First-time customers who learn about us through Pleasure in Japan will receive a 5,000 JPY discount for their initial service.

Q15: Finally, do you have a message for potential customers visiting Japan?

We understand that communication is key, particularly for our international customers. That's why we fully utilize Google Translate to break down language barriers. We encourage you to freely express your questions, requests, or concerns in your preferred language. We are committed to facilitating seamless interactions through translation tools to ensure a smooth and comfortable experience for all. Our entire team eagerly anticipates the opportunity to welcome and serve you.

Important Information

To ensure a pleasant experience for both customers and their staff, they kindly request your attention to the following guidelines when engaging their services.

Pricing

Pricing is subject to change without prior notice. To obtain the most up-to-date pricing information, please inquire directly with them or consult their official website.

Reservation Cancellations

They kindly ask for as much notice as possible for reservation cancellations. Please be aware that cancellation fees may apply, the specifics of which can be clarified during the reservation process.

Suitable Meeting Locations

When arranging meetings at hotels or private residences, kindly adhere to the hotel's policies and inform them in advance if lobby gatherings are not permitted. Please confirm an appropriate meeting location when you are making your booking and remain mindful of other customers and staff to ensure minimal disruption.

Multi-Person Appointments

They kindly request that the number of male individuals present in the room align with the original booking. As thier services are designed primarily for individual appointments, large group settings should be avoided. Your understanding and cooperation in maintaining this professional boundary are greatly appreciated.

Additional Considerations

They are dedicated to offering an inclusive environment for all thier customers. Language differences should not hinder communication. They are committed to utilizing translation tools like Google Translate for all communication, including emails and LINE messages. Your cooperation in utilizing these channels for clear and respectful interaction is greatly appreciated.

Store Information

Delivery health TREBIA's website

[Store Name]

  • TREBIA (Top-class Delivery Health Service TREBIA from Shibuya)

[Operating Hours]

  • 12:00 pm - 5:00 am

[Available Locations]

  • Hotel or home

[Delivery Area]

  • Services are available throughout Tokyo's 23 wards, including Shibuya, Akasaka, Shinagawa, Shiodome, and Gotanda etc.

[Prices]

Base Price (Varies depending on companion class)

  • SWEET Class: 40,000 JPY for 90 minutes / Extension fee 15,000 JPY for 30 minutes
  • GOLD Class: 60,000 JPY for 90 minutes / Extension fee 22,000 JPY for 30 minutes
  • ROYAL Class: 80,000 JPY for 90 minutes / Extension fee 30,000 JPY for 30 minutes
  • PLATINUM Class: 100,000 JPY for 90 minutes
  • Companion Nomination Fee: 5,000 JPY

Transportation:

  • Free for hotels around Shibuya and Dogenzaka.
  • Starting from 3,000 JPY for other areas.

For further details, please visit our official website.

Delivery health TREBIA's pricing information

Pricing Page (Japanese Only): https://www.trebia.jp/system.php

[Reservation]

Delivery health TREVIA's reservation page

[Website]

(The website is primarily in Japanese. Machine translation services are recommended for international visitors.)

Conclusion

This in-depth look at TREBIA highlights what sets this high-end delivery health service apart from regular establishments. Their commitment to exceptional services, paired with effective communication strategies and a focus on creating a comfortable and secure environment for both customers and staff, makes TREBIA a unique and appealing option for insightful patrons, both local and international. The positive feedback, particularly from returning customers from diverse backgrounds, is a testament to their quality of service. For visitors to Tokyo, TREBIA offers a special opportunity to unwind and relax, further enhanced by an attractive discount for first-time customers discovering the service through this feature. It is highly recommended to try out their high quality services as it is an experience you can ony have in Japan.

PIJ Writer
PIJ Writer
PIJ Writer, a seasoned connoisseur in his 40s based in Japan, boasts an unparalleled depth of knowledge and experience within the vibrant landscapes of both drinking and gambling, alongside his well-documented ventures into various red-light districts. This extensive exploration encompasses not just the nocturnal delights of Japan's red-light areas but also its myriad of bars, horse racing, pachinko, and many others. Drawing on his firsthand experiences, he conveys the appeal and characteristics of Japan's diverse adult entertainment districts and his enjoyment of the nightlife scene through his writing for PIJ.

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